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Email addresses from which Omise sends invitations and notifications

Last updated on March 06, 2026

The contents in this article may contain information specific to Japan

Omise may contact merchants via the following email address, depending on the specific reasons. If you receive a suspicious email from any email address other than these purporting to be from Omise, we ask that you delete it immediately without opening it.

List of Omise email addresses

Sender's email address Signature of the department in charge Subjects
support@omise.co Customer Support Answers to inquiries, etc.
risk-jp@omise.co Risk Management Department Notices based on the merchant service agreement, service suspension, confirmation of products handled, etc.
contractjp@omise.co Screening Department Notifications for merchant screening, etc.
support@omise.co Customer Support Accounting-related notices
noreply@omise.co - Linked payment notifications
dispute@omise.co - Chargeback Notifications

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How to set up Omise notifications?

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