Once you have your Omise test account and are ready to start accepting real payments from your customers, you can apply for a Live Account 100% online through your Omise dashboard.

Pre-requisites:

• An Omise account with a verified email
• A website that is ready and available online
• Communication of the refund policy to the customer in one of the following locations on your website:
  
  • In the sequence of pages before final checkout, with a click to accept or other acknowledgement button, checkbox, or location for an electronic signature, or
    
  • On the checkout screen, near the submit or click to accept button.
    
    Note: The disclosure must not be solely on a link to a separate web page.
    Source: Card Acceptance Guidelines for Visa Merchants
    
• A copy of your registration documents ready for upload - in PDF, JPG, or PNG format. See below for a detailed list.

Required Documents:

For businesses:

• Latest full company’s registration documents
• Front page of your Bank Statement
• Additional Permits/Licenses (based on business categories)
  
• Directors
  • Proof of identity (NRIC / Passport for foreigner)
  • Proof of address
    
• Ultimate Beneficial Owners (For shareholders who hold more than 25% of the company’s shares)
  
  • Proof of identity (NRIC / Passport for foreigner)
  • Proof of address
• Photo of retail (3 interior with product/services & 3 exterior with company logo)
• Bank Form (to be advised after application submitted)

Steps:

1. On the Omise dashboard, click the “Switch to live mode” button.
2. Click the “Get started” button.
3. Click the “Sensitive Data for Onboarding” toggle button to accept the data subject consent form.
4. Click the “Submit and activate” button to proceed further.
5. On the “Create your live account” page, fill in the required information ( * ) for all of the following sections:
   
   
   • Merchant Details
   • Business Details
   • Bank Details
   • Other Details
     
     You can click the Finish later button to save your progress and complete the application at any time. Please note that our KYC team will only begin the review process once all required documents have been uploaded and the application has been submitted.
     
     
6. Once the form has been filled in, click the “Submit” button to complete the process.
   
   

Our KYC team will review your application and contact you within 15 business days. We may reach out sooner if we require further information or if your registration is incomplete.