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How do I enable the live account?
Last updated on January 27, 2026Once you have your Omise test account and are ready to start accepting real payments from your customers, you can apply for a Live Account 100% online through your Omise dashboard.
Pre-requisites:
- An Omise account with a verified email
- A website that is ready and available online
- Communication of the refund policy to the customer in one of the following locations on your website:
- In the sequence of pages before final checkout, with a
click to accept
or other acknowledgement button, checkbox, or location for an electronic signature, or - On the checkout screen, near the submit or click to accept button.
Note: The disclosure must not be solely on a link to a separate web page.
Source: Card Acceptance Guidelines for Visa Merchants
- In the sequence of pages before final checkout, with a
- A copy of your registration documents ready for upload - in PDF, JPG, or PNG format. See below for a detailed list.
Required Documents:
For businesses:
- Your company's registration document (DBD)
- Company Seal (Bor. Oor. Jor. 3)
Shareholders List (Bor. Oor. Jor. 5)
- ID cards of shareholders who hold more than 25% of the company's shares (for foreigners, passports)
VAT certification - Por. Por. 20 (optional)
The authorized directors' ID cards
For foreigners - your passport, work permit, and proof of address:
- Yellow house book (Thor. Ror. 13), or
- Bank/credit card statement or utility bill (electricity, internet, gas) showing full name and current residential address
The front page of your preferred Thai Bank passbook showing the account number that will collect funds. This account name must match the company name stated on the company's registration document
Bank statement (may be required in some cases)
All documents must be signed by the authorized director(s) and marked certified true copy
with company seal affixed. Please note that e-signatures are not accepted.
Additional documents may be required based on business categories

For individuals:
- Your ID card
- Selfie holding your ID card without wearing a mask, glasses or hat. Your ID photo and the information on the document must be clearly visible without a glare.
- The front page of your preferred Thai Bank passbook showing the account number that will collect funds. This account name must match the name on the ID card
- Bank statement (may be required in some cases)
All documents must be signed and marked certified true copy
.
Steps:
- On the Omise dashboard, click the “Switch to live mode” button.
- Click the “Get started” button.
- Click the “Sensitive Data for Onboarding” toggle button to accept the data subject consent form.
- Click the “Submit and activate” button to proceed further.
- On the “Create your live account” page, fill in the required information for all of the following sections:
- Merchant Details
- Business Details
- Bank Details
- Other Details
You can click theFinish later
button to save your progress and complete the application at any time. Please note that our KYC team will only begin the review process once all required documents have been uploaded and the application has beensubmitted
.
- Once the form has been filled in, click the “Submit” button to complete the process.
Our KYC team will review your application and contact you within 15 business days. We may reach out sooner if we require further information or if your registration is incomplete.
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