How can we help?

General questions

• How to update a recipient?
• How to add a new recipient?
• How to delete a recipient?

Transactions

• What are the installment plans and interest rates offered?
• Can the holding period be shortened?
• How to calculate the transfer amount

Pricing

Disputes and Fraud

• How to implement 3-D Secure?

Integration

• How do I set up recurring payments?
• How to access Omise API keys?
• What are Test keys and Live keys?

Security

• Is SSL required?
• What to do if I lost the device I used to set up two-factor authentication?
• How do I set up two-factor authentication?