How can we help?
General Questions
- How long does Omise hold my money?
- How do I enable the live account?
- What are the different types of PayNow QR?
- How to store your data on Omise with the Metadata API
- What do I do when I've changed my registered company name?
- What are the required policies on the merchant’s website?
- What to do if customers pay the same PayNow QR multiple times?
- What apps can I use to scan and pay to PayNow QR?
- How to contact Omise?
- How do I sign up for a test account?
- What are the total, on hold, and transferable balance?
- Where can I download credit card logos?
- How to use the dashboard?
- How do I transfer (withdraw) my balance?
- I forgot my password. How do I reset it?
- How to set up Omise notifications?
- What happens if I select 29, 30 or 31 as the date for monthly schedules?
- How to setup email subscription preferences?
- How do I delete a transfer request?
- How do I set up automatic payouts?
- How does advanced search work?
- Is Omise required to send transactional data to the Revenue Department under the new law article?
- RTDK campaign: Customer-facing issues
- How does it work?
- Can customers save their card details with Omise?
- How to pronounce Omise?
- Can I have multiple users access my dashboard?
- What is the reserve balance?
- Which banks in Malaysia support FPX?
- RTDK campaign: How to pay on the Paotung application
- How do I change my password?
- How is the reserve balance calculated?
- How to export metadata on Omise?
- How to manage user access to the dashboard?
