Once you have your Omise test account and are ready to start accepting real payments from your customers, you can apply for a Live Account 100% online through your Omise dashboard.

Pre-requisites:

• An Omise account with a verified email
• A website that is ready and available online
• Communication of the refund policy to the customer in one of the following locations on your website:
  
  • In the sequence of pages before final checkout, with a click to accept or other acknowledgement button, checkbox, or location for an electronic signature, or
    
  • On the checkout screen, near the submit or click to accept button.
    
    Note: The disclosure must not be solely on a link to a separate web page.
    Source: Card Acceptance Guidelines for Visa Merchants
    
• A copy of your registration documents ready for upload - in PDF, JPG, or PNG format. See below for a detailed list.

Required Documents:

Thailand

For businesses:

• Your company's registration document (DBD)
• Company Seal (Bor. Oor. Jor. 3)

• Shareholders List (Bor. Oor. Jor. 5)

  • ID cards of shareholders who hold more than 25% of the company's shares (for foreigners, passports)

• VAT certification - Por. Por. 20 (optional)

• The authorized directors' ID cards

• For foreigners - your passport, work permit, and proof of address:

  • Yellow house book (Thor. Ror. 13), or
  • Bank/credit card statement or utility bill (electricity, internet, gas) showing full name and current residential address

• The front page of your preferred Thai Bank passbook showing the account number that will collect funds. This account name must match the company name stated on the company's registration document

• Bank statement (may be required in some cases)

All documents must be signed by the authorized director(s) and marked certified true copy with company seal affixed. Please note that e-signatures are not accepted.

Additional documents may be required based on business categories

For individuals:

• Your ID card
  
• Selfie holding your ID card without wearing a mask, glasses or hat. Your ID photo and the information on the document must be clearly visible without a glare.
  
• The front page of your preferred Thai Bank passbook showing the account number that will collect funds. This account name must match the name on the ID card
  
• Bank statement (may be required in some cases)

All documents must be signed and marked certified true copy.

Singapore

For businesses:

• Extract of Commercial Register (ACRA Bizfile less than 6-month old)
  
• Front page of your bank passbook or Bank Statement less than 3-month old
  
• Additional Permits/Licenses (if required)
  

• Director/Eligible signatory

  • Proof of identity
    
  • Proof of address
    

• Ultimate Beneficial Owners (For shareholders who hold more than 25% of the company’s shares)

  • Proof of identity
    
  • Proof of address
    

Japan

• A copy of your bank passbook or a copy of your cash card (photos accepted). For those who do not have a passbook or cash card, please provide a screenshot of the online account that shows the account name and account number.

• Permits/licences for businesses in the field of financial products, travel products, alcoholic beverages, rice grains etc.

• If you are a sole proprietor, please submit a document that allows you to verify your identity. (Driver's license, insurance card etc.)

  • Name, address and date of birth are required.
    

• Notation on the Act on Specified Commercial Transactions (including payment information such as payment method and refund policy)

• A description page for products and services to be settled

Your registration will be reviewed and we will be in touch within 15 business days. Please note that we may contact you if more information is required or if your registration is incomplete.

Malaysia

For businesses:

• Latest full company’s registration documents
• Front page of your Bank Statement
• Additional Permits/Licenses (based on business categories)
  
• Directors
  • Proof of identity (NRIC / Passport for foreigner)
  • Proof of address
    
• Ultimate Beneficial Owners (For shareholders who hold more than 25% of the company’s shares)
  
  • Proof of identity (NRIC / Passport for foreigner)
  • Proof of address
• Photo of retail (3 interior with product/services & 3 exterior with company logo)
• Bank Form (to be advised after application submitted)

Steps:

1. On the Omise dashboard, click the “Switch to live mode” button.
2. Click the “Get started” button.
3. Click the “Sensitive Data for Onboarding” toggle button to accept the data subject consent form.
4. Click the “Submit and activate” button to proceed further.
5. On the “Create your live account” page, fill in the required information ( * ) for all of the following sections:
   
   
   • Merchant Details
   • Business Details
   • Bank Details
   • Other Details
     
     You can click the Finish later button to save your progress and complete the application at any time. Please note that our KYC team will only begin the review process once all required documents have been uploaded and the application has been submitted.
     
     
6. Once the form has been filled in, click the “Submit” button to complete the process.
   
   

Our KYC team will review your application and contact you within 15 business days. We may reach out sooner if we require further information or if your registration is incomplete.