To update an existing recipient, please follow the steps below:

Steps:

1. Head over to the “Recipients” menu.

2. Click on the desired recipient.

3. On the Recipient details page, click the Options menu (three dots icon).

4. From the drop-down menu, select “Edit recipient”.

5. Once you have finished updating the details, click the “Update” button.

6. The system will redirect you back to the Recipient details page, click the Options menu (three dots icon) to proceed further.

7. From the drop-down menu, click the “Activate” button to complete the process.

After the recipient information has been updated, please allow up to 2 business days for Omise to complete the re-verification. You will be able to resume transfers as soon as the status returns to “Verified”.

Important note:

For Malaysia merchants, please provide a bank book or a cheque to confirm bank account information for the verification process.